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What to include

• The full URL of the affected page.
• The item title and category, where relevant.
• A clear description of the problem.
• Screenshots or exact error messages, when useful.

Copyright or licensing reports

Include the work being reported, the relevant URL, your relationship to the rights holder, the reason you believe the material should not be linked or displayed, and a reliable way to contact you. We may forward the report to the relevant third-party service or content provider.

Response times

We aim to review legitimate reports, but no guaranteed response time is offered. Urgent legal notices should identify their urgency and include all supporting information.

Please do not send

Do not send passwords, payment-card details, identity documents or other sensitive personal information unless specifically required and you have confirmed a secure communication method.